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Important notes

  • The HSBC Mandatory Provident Fund - SuperTrust, SuperTrust Plus, SimpleChoice and ValueChoice are mandatory provident fund schemes.
  • You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of funds, you are in doubt as to whether a certain fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the fund(s) most suitable for you taking into account your circumstances.
  • The respective Guaranteed Fund under the above schemes invests solely in an approved pooled investment fund in the form of an insurance policy provided by HSBC Life (International) Limited. The guarantee is also given by HSBC Life (International) Limited. Your investments in the relevant Guaranteed Fund, if any, are therefore subject to the credit risks of HSBC Life (International) Limited. Please refer to the 'Warning' section under 'Guaranteed Fund' in Part II - Fund Structure of the relevant 'Principal Brochure' for details of the credit risk.
  • The guarantee in the relevant Guaranteed Fund only applies under certain conditions. Please refer to the 'Guarantee features' section under 'Guaranteed Fund' in Part II - Fund Structure of the relevant 'Principal Brochure' for full details of the guarantee features and Guarantee Conditions.
  • You should not invest based on the information shown on this website alone and should read the relevant 'Principal Brochure'.

Managing Your MPF

Manage and monitor your MPF

With HSBC MPF, you have access to a wide range of comprehensive services designed to make it easy for you to manage and keep track of your MPF account. These services are available through:

  • Our Internet Banking services
  • HSBC MPF Member Hotline on (852) 3128 0128
  • Our branch and ATM networks

Managing your MPF account is easy via our Internet Banking services. You can check your MPF account balances and contribution history for the last 18 months, and change your investment allocation whenever and wherever it is convenient for you.

If you are a registered Internet Banking user, you can automatically access your MPF account information provided you use the same identification numbers, namely your HKID or passport number, for your MPF account and your bank or credit card account.

The table below shows you what functions are available to HSBC MPF account holders through Internet Banking and other service channels:

Functions Internet Banking
(for personal customers)
HSBC MPF Member
Hotline (852) 3128 0128
ATM Network
Last contribution image
(Contribution history)
image image
Total account balance image image image
Account balance by scheme or by fund image image N/A
Change of investment allocation image image N/A
Latest unit prices image image N/A
Fund information image image N/A

View a demonstration of HSBC Internet Banking services.

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Voluntary Contributions

For employees

Employers may set up an employee benefits programme with both employers and employees making additional contributions to an MPF scheme. The employees' additional contributions are deducted from their salary and paid together with the mandatory contributions via the employer. Additional contributions made under these circumstances are a contractual arrangement and are categorised as Voluntary Contributions.

Regardless of whether employers have set up an employee benefits programme, employees can request to make additional contributions by deductions from their salary via their employer. However, if there is a contractual arrangement as above, any additional amount made via their employer will require the employer's consent for withdrawal.

For self-employed

As a self-employed person, you can change your voluntary contributions directly on the Remittance Statement. However, if you pay contributions by direct debit, you won't receive a Remittance Statement. In this case, you should write to us with your instructions.

To make a lump sum contribution, simply fill in an Additional Voluntary Contributions Arrangement Form (INPS) and send it to us with a cheque payable to your scheme.

Remarks

Additional voluntary contributions are accepted at the discretion of the Administrator and the Trustee.

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HSBC MPF Personal Contributions

HSBC MPF Personal Contributions are a straightforward, totally private way of making additional contributions for employees to help to build up your MPF funds. We offer you total control and flexibility to make additional contributions regularly and at any time. Benefits of Personal Contributions include:

  • privacy to make additional contributions on your own without going through your employer.
  • convenience to make regular monthly contributions by direct debit from your personal bank account with an amount as low as HKD300.
  • flexibility to deposit an ad hoc lump sum of HKD1,000 or more whenever you have any extra cash.
  • easy application process which does not require you to enter into a new investment contract.
  • Personal Contributions invested in accordance with your investment mandate for all contributions made under your MPF account.
  • flexibility to change the amount of your Personal Contributions.
  • option to withdraw your accumulated amount subject to a minimum of HKD5,000 each time up to four times per year.

To make regular Personal Contributions, just download and complete the Personal Contributions Application Form (INPC). To amend your instructions, complete the Change of Regular Personal Contribution Instruction Form (INPA). If you have any questions, please call our service hotline on (852) 3128 0128.

HSBC Personal Contributions service is available only to employees. If you are a self-employed member, learn how you can make additional voluntary contributions.

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Change your investment plan

As your circumstances change over time, you may decide to change the way your investments are allocated in your MPF account. There are three methods to do this: portfolio rebalance*, asset switch and contribution redirection. (Asset switch and contribution redirection are applicable to SuperTrust, SuperTrust Plus and ValueChoice only.)

Your investment allocation will apply to all types of contributions, including mandatory and voluntary, together with any amounts transferred from another scheme. Change of investment allocation is applied at account level. For example, if you hold two accounts with HSBC MPF and would like to rebalance your portfolio for both accounts, you will need to give instructions for the two accounts separately.

For SuperTrust, SuperTrust Plus and ValueChoice

You can perform a portfolio rebalance*, contribution redirection or asset switch either through Internet Banking or by completing the relevant forms. You can also perform a portfolio rebalance* or contribution redirection, but not an asset switch, by calling the HSBC MPF Member Hotline on (852) 3128 0128.

For SimpleChoice

You can perform a portfolio rebalance* once per calendar year either through Internet Banking, by calling the HSBC MPF Member Hotline on (852) 3128 0128 or by completing the relevant forms. Any change in investment options will be applied to existing investments, new contributions and transfer-in MPF Benefits and AVC Benefits. Any election of investment options made during enrolment will not be counted towards the yearly limit on change of investment options.

If you have chosen to utilize the SimpleChoice - Asset Allocation, and are deemed to have chosen to utilize the SimpleChoice - Asset Allocation by default, upon reaching the pre-determined years of age, to the extent that it is reasonably practicable, your existing investments, new contributions and transfer-in MPF Benefits and AVC Benefits will be switched to the relevant SimpleChoice - Asset Allocation on the first dealing day of the month following your relevant birth month or the first dealing day after 31 December of the relevant year if date of birth is not provided. Further, a one month prior notice shall be given to you upon your reaching of the relevant years of age when the SimpleChoice - Asset Allocation will be applied. At such time, you will be given an option to give a prior notice to elect to retain your existing investment options instead of continuing to utilize the SimpleChoice - Asset Allocation. If we do not receive your prior notification before the deadline as set out in the notice issued to you, you will be deemed to choose to continue to utilize the SimpleChoice - Asset Allocation and to proceed with the changes in asset allocation in accordance with the SimpleChoice - Asset Allocation for the relevant age range (your election of such changes in asset allocation will not be counted towards the yearly limit on change of investment options)

All existing investments, new contributions (including personal contributions) and transfer-in MPF Benefits and AVC Benefits under an MPF account will be rebalanced and invested in the same choice of funds as selected by you or as determined by the SimpleChoice - Asset Allocation from time to time.

Please refer to the relevant 'Principal Brochure' for details.

Pre-determined asset allocations under SimpleChoice - Asset Allocation:

Age MPF Conservative Fund Global Bond Fund Global Equity Fund
Below 30 0% 5% 95%
≥ 30 to < 40 5% 20% 75%
≥ 40 to < 50 10% 40% 50%
≥ 50 to < 60 15% 60% 25%
≥ 60 20% 70% 10%

The SimpleChoice - Asset Allocation table above is provided for reference only and is subject to change from time to time in accordance with the relevant provisions set out in the relevant 'Principal Brochure'. Please refer to the relevant 'Principal Brochure' for details. Age is not the only factor you should take into consideration when you make any investment choices.

Fees and charges of an MPF Conservative Fund can be deducted from either (i) the assets of the fund or (ii) members' account by way of unit deduction. This fund uses method (ii) and, therefore, its unit prices, net asset value (NAV) or fund performance quoted (except for the fund performance figures quoted in a Fund Fact Sheet) do not reflect the impact of fees and charges.

* For SuperTrust, SuperTrust Plus and ValueChoice
Change the investment allocation of your existing investments and new contributions.
For SimpleChoice
Change the investment allocation of your existing investments, new contributions and transfer-in MPF Benefits and AVC Benefits.

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Responsibilities of self-employed members

If you are a self-employed person, you are required to inform the trustee of the following:

  • your relevant income
  • your chosen payment frequency and contribution payments
  • if you become employed

You must notify us before 1 June each year of your relevant income for the next financial year of the scheme (ie 1 July to 30 June). We will send you a letter together with a Self-employed Person Relevant Income Declaration Form (IN24) in April each year requesting notification of your relevant income. If we do not hear from you, it will be regarded as acknowledgement that your relevant income has not changed from the last scheme financial year.

If you want to modify the frequency or payment basis for the next financial year of the scheme, you must also notify us before 1 June each year. You can make annual or monthly contributions and pay for them by direct debit or by cheque.

If you start to work for someone else, you can elect to transfer your accrued benefits to an HSBC MPF preserved account. You can also transfer your accrued benefits to your new employer's MPF scheme or another scheme of your choice.

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Changing jobs - For employees / Become employed - For Self-employed

When you change jobs / become employed, you need to preserve the benefits you accrued in your previous scheme. You can stay with HSBC MPF by transferring these accrued benefits to an HSBC MPF preserved account. As a preserved account holder, you can continue to use our comprehensive member services. In addition, you can be rest assured that no matter what the future has in store, we will always be there for you.

Remember, with MPF, you need to think of the security of your provider. You need someone you can trust. At HSBC, we are here for the long term. Benefits of an HSBC MPF preserved account include:

  • Keeping your MPF in one place makes it easy to manage and keep track of your funds.
  • Each time you change jobs, you can transfer your funds into your HSBC MPF preserved account, helping your retirement fund to grow.
  • As an HSBC MPF preserved account holder, you can also enjoy special rates of Management Fees and other special offers.

To transfer your benefits to a preserved account, simply download and complete the Scheme Member's Request for Fund Transfer Form (INPM). If you are an employee and we do not receive your form within three months of notification that you have ceased employment, your accrued benefits will be automatically transferred to a preserved account in your existing HSBC MPF scheme as prescribed under MPF legislation.

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Making a claim

Claiming your accrued benefits derived from mandatory benefits is straightforward and easy. Benefits are paid in accordance with MPF legislation in the circumstances listed below:

To make a claim, just complete the following:

Reasons for claiming accrued benefits Claim Form Supporting Form
Aged 65 INPW ---
Early retirement between 60 and 64 MPF(S)-W(SD1)
Permanent departure MPF(S)-W(SD2)
Death ---
Total incapacity MPF(S)-W(M)
MPF(S)-W(SD4)**
MPF(S)-W(SD5)***
Small balance account MPF(S)-W(SD3)

Make sure you submit the Claim Form with all supporting documents specified on the form
Please use the Chinese version of declaration form if you would read the jurat in Chinese

** More details for scheme member on Total Incapacity.
*** More details for committee of estate/guardian on behalf of mentally incapacitated member.

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Remarks

  1. Once you become a scheme member, it is important to let us know if your personal details change so you don't miss any important communications or annual statements. To update your address and contact numbers, just complete and send us a Personal Details Change Form (IN91).
  2. Investment involves risks. Past performance is no guide to future performance. For further details including the product features and risks involved, please refer to the relevant 'Principal Brochure'.

Disclaimer

  • The information contained in this section should not be relied upon as a substitute for professional advice in individual cases. Future changes in legislation, tax level, and practice could affect the information in this site.
  • The information shown is based on data or information obtained from sources believed to be reliable but HSBC makes no representation and accepts no responsibility as to its completeness and will not be held liable for damages arising out of any person's reliance upon this information.
  • Information sourced from Mandatory Provident Fund Schemes Authority.