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HSBC TECHNOLOGY AND SERVICES
HSBC Technology and Services − Asia-Pacific is a shared services organisation that aims to provide operational and technological excellence. ...more
Banking Operations Services
Supporting the Bank's systems and processes, maintaining standards in our practices.
Management Programmes
Develop your career within HSBC with our well-rounded training and management programmes.
HSBC Technology and Services − Asia-Pacific is a shared services organisation that aims to provide operational and technological excellence. Within the Group, we link up all our technology and operations organisations across the region. We roll out the technology infrastructure, systems, support and operations for HSBC financial services in the Asia-Pacific region. As the regional hub of Asia-Pacific, our flagship data centre is equipped with cutting-edge technology facilities as well as superior security standards.
By aligning customer experiences with our brand and improving the efficiency and quality of our services, we strive to fully leverage HSBC's global capabilities. Applying our intelligent cost management discipline across the whole business, we also aim to harness technology-driven advancements in our operations.
Below are the following departments, all working together in a close, intertwined network, ensuring HSBC's professional approach matches local and global expectations.
Please point to specific cells in the diagram for more information about each department.
Technology
These departments oversee a professional collection of individuals that incorporate the latest cutting-edge technology in ensuring the Bank's operations operate as efficiently and effectively as possible, both locally and regionally throughout Asia-Pacific. From retail to business, our technology function is committed to delivering innovative banking solutions.
Banking Operations Services
Operational Performance Improvement, IT Operations and Service Delivery departments constitute an integral part of our distinguished operations. They constantly collaborate closely with our technology teams to ensure that the service we provide is run as professionally as possible.
Supporting Functions
These departments form the foundation on which all other teams operate. Working on the practical and functional issues that face us daily, they aid other departments to ensure that their knowledge and skills are utilised effectively, both to maximise the Bank's operational efficiency and provide the customer with a truly global banking service.
Management Programmes
People are our most valuable resources. The enormous range of knowledge and expertise our staff possess is absolutely vital to the very existence and future of our organisation. We therefore ensure that this knowledge and expertise are carefully nurtured and the personal needs of our people are recognised and met.
Fresh/recent graduates can join HTS through entry-level positions in technology, banking operations services or supporting functions to further develop their career in the Bank.
On the other hand, HSBC also offers a well-structured Management Development Programme that provides a superior foundation for top-ranked graduates to develop a fast-track managerial career and become the future leaders in our HTS organisation.
Benefits and Applications
HSBC offers concrete prospective career development, a pleasant working environment and a comprehensive benefits package. Benefits range from medical insurance to various loan, share options and retirement schemes, as well as generous annual leave.
