The world's local bank
- GLOBAL TRANSACTION BANKING
- Payments and Cash Management
- HSBC Securities Services (HSS)
- Trade Services
- Management Programme
GLOBAL TRANSACTION BANKING
PAYMENTS AND CASH MANAGEMENT
Our People
Not all of our team members grew up in the banking industry.
A good segment of those who have undergone our training and
development programme come from different fields; below are
a number of profiles of some Xtreme Performers from our four
business areas, some with a banking background, some without.
Read on as they share their views on PCM and why they joined.
Richard Jaggard
Head of Sales for PCM Asia-Pacific
Richard is a qualified accountant and has held positions in corporate accounting and treasury with US and European multinationals in Europe and the Middle East. He moved into banking in 1997, where he has been focused on consulting with clients on cash management solutions as well as managing sales teams in Europe and Asia. He joined HSBC one and a half years ago and is pleased to see increasing success, based on the dynamism of the people as well as the sustained investment in the business. "PCM was a natural choice for me given the potential growth of the industry and the quality and strength of HSBC's cash management business in Asia-Pacific, as well as globally. Cash management is a service of fundamental importance to Corporations and Institutions, and as a result PCM is a strategic business unit within the HSBC Group. It's been very interesting for me to be part of the successful development of HSBC's PCM business in Asia-Pacific."
Eric Ju
Vice President, Client Implementation
Eric graduated from Chinese University with a
bachelor's degree in Information Engineering,
following which he spent eight years in a consulting
firm with a focus on financial services clients. Wishing to switch
to a more progressive long-term career, while able to leverage
prior working experiences in the banking industry, he moved
to HSBC where he now manages a diverse portfolio of clients.
In the transition from focusing on one consulting project to
managing a range of projects and clients within PCM, he has
enhanced his project management and time management
skills. He enjoys the dynamic nature of his work and the many
opportunities that HSBC has to offer.
"After I joined PCM, I discovered that most corporations require
cash management solutions, so the potential for growth is
enormous ... To me, I like to deliver something tangible, like our
cash management solutions where customers can realise real
benefits after implementation."
Wai Chee Lam
Vice President, Product Commercialisation
Wai was brought up in the UK and holds a
bachelor's degree in engineering, a Ph.D. and
a Master of Public Administration qualification
with the initial intent to continue pursuing post-doctoral work
and become a lecturer. After moving to Hong Kong in 1997 for
a change in scenery, he worked for a number of IT companies
providing network solutions and had the opportunity for overseas
exposure. In search for new challenges, he was attracted to
HSBC PCM's growth potential and joined in June 2006. His
unique role is commercialisation manager, where he develops and
achieves commercialisation plans for all new products and major
enhancements.
"My current role was created as a result of the huge growth
both within PCM and in the cash management market, the
team saw a gap during new product rollout when presenting
technical orientated services to the end customers. My main
focus is to help with the rollout process and to enable the sales
team to quickly understand the latest features, releases and
enhancements of the service and hence shorten the new product
introduction process."
Dorothy Wu
Management Trainee
Dorothy is a recent graduate in marketing from
Hong Kong University of Science and Technology.
During a year in a PR firm, she was drawn towards
corporate finance and eventually moved to HSBC as a Marketing
Officer in August 2005. Since joining HSBC, Dorothy has learned
to take ownership of projects. She enjoys the fl exibility and
pioneering spirit of PCM and feels that her previous experience
has enabled her to bring in many new ideas and outside contacts
to help her excel not only in her current role, but also in future
positions within the Bank.
"I think that being able to provide creative solutions is important
because PCM is ready to break through any preset rules or ideas."
